cottonon return policy
Our goal is to give you the best possible service for every single purchase you choose to make with us. Just make sure your return meets our Returns Policy then follow the steps below.
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Your satisfaction is our 1 priority.
. Please print the label pack. Take your items to a Cotton On Group store in Singapore. No products returned that dont meet our policy will be sent back to you.
Online Returns Online purchases can be returned in store or online provided they meet our returns policy. Download your returns label here. Exchange will be processed if There was a problem with the size fit.
Purchases made in store cannot be returned via Post. All orders can be canceled until they are shipped. If the products you have purchased from us are faulty wrongly described or different from a sample shown then we will meet our legal obligations in the country in which the products were purchase.
Please ensure you meet the conditions outlined in our Policy below. Take your item s to a Cotton On Group store in Malaysia. Can I return products that dont meet your returns policy.
To return Cotton On item by mail you have to. You can only return online orders via post including click and collect. Supré and Factorie purchases can be returned to our warehouse for a refund only provided that they meet our Returns Policy.
RETURNS PROCESS Take your. When returning your parcel please ensure you make a note of your tracking number so we can validate when it is received at the warehouse. If there are any additional costs eg packaging your return you will need to cover this.
Once the returns policy has been met well offer an exchange or refund on the spot. RETURNS PROCESS Take your item s to a Cotton On Group store in Australia. If the products you have purchased from us are faulty wrongly described or different from a sample shown then we will meet our legal obligations in the country in which the products were purchased.
You can only return online orders via post including click and collect. Supre Factorie Returns. Visit Online Returns for more information.
If your order has been paid and you need to change or cancel it you must contact us within 12 hours. All store refunds will be processed via cash or gift card. Purchases made in store cannot be returned via Post.
Purchases made in store cannot be returned via Post. Once the returns policy has been met well offer an exchange or refund on the spot. REFUNDS RETURNS POLICY Order cancellation.
Returns must be made within 10 days of delivery. If your purchase was made online you may choose to return to our online store. Once the packaging and shipping process has started it can no longer be canceled.
Complete your returns request here. Head to your nearest store with your return and receipt. Please print to attach to your return pack drop off at your nearest Ninja Van point.
Cotton On product returns via mail are available only for online purchases. Head to your nearest store with your return and receipt. Purchases made in-store need to be returned in-store see in store returns.
Once the returns policy has been met well offer an exchange or refund on the spot. Purchases made in store need to be returned in store see in store returns. To find your nearest store visit our Store Finder Provide the team member in store your unwanted item proof of purchase and if you paid on a card please bring the same card with you.
Select Click here to create a UPS Returns Label. Find Easy Exchanges. Products purchased from any Cotton On Group retail or online store can be returned at any time by the customer with proof of purchase.
Due to COVID-19 concerns we are temporarily closing all retail stores. Provide the team member in store your unwanted item and proof of purchase. The returned items must not be earrings cosmetics charity items seconds samples customisedpersonalised items gift cards or underwear we will accept bras Cotton On Body Self Love items Due to hygiene reasons.
Online purchases may be returned via Post however we ask. Returns Process Head to Easy Exchanges Returns and select Click here to create a UPS Returns Label. Returns Process Head to Submit a Request and choose the Returns and Exch.
We want you to shop. Visit Online Returns for more information. To find your nearest store visit our Store Finder.
Please note your order ID is 10 digits and starts with W0. The team in store will confirm that our returns policy has been met and help you with an exchange or refund. You can only return online orders via post including click and collect.
The team in store will assess the product for a fault and help you with an exchange or refund. Where is my refund. The return product m.
If your purchase was made online you may choose to return to our online store. Your order ID is 10 digits and starts with W0. To find your nearest store visit our Store Finder.
You can only return online orders via post including click and collect. The money should return to your account within 1-5 business days from the date of processing second email. Will I need to pay for my return.
Provide the team member in store your unwanted item proof of purchase and if you paid on card please bring the same card with you. Online store purchases can be returned in-store provided they meet our change of mind or faulty returns policy. Please ensure you meet the conditions outlined in our Policy below.
The fastest way to receive a refund or exchange is to head to your closest store where the team can assess the product for you. You will receive a consignment note via email. Purchases made in store cannot be returned via Post.
This retailer also offers free online returns for USA domestic orders. Products purchased from any Cotton On Group retail or online store can be returned at any time by the customer with proof of purchase. You should have a tension-free shopping experience with us.
Submit your request via the returns page in our Help Centre. Once our warehouse receives it the team will proc. Online purchases can be returned in-store or online provided they meet our returns policy.
To return your purchase f. Download your returns label via UPS via the button below. The items must not be underwear earrings cosmetics smile maker products charity items seconds samples customised personalised items or gift cards.
The Cotton On return policy states the retailer will grant you an instant refund. Returning Cotton On Merchandise by Mail. Print the label pack drop off at your nearest to Post Office.
Well cover the cost of return postage within Australia. Provide your details and well contact you by email with further details. Returns Process Online store purchases can be returned in-store provided they meet our change of mind or faulty returns policy.
Your order ID is 10 digits and starts with W0. Please ensure you meet the conditions outlined in our Policy below. Please ensure you meet the conditions outlined in our Policy below.
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